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GOOGLE STAR RATING INCREASE

THE CHALLENGE

Due to Google star ratings under 4 and a lack of reviews, there was a need to increase reviews on the Google Business Profiles of the management company and the community.

The Solution

  1. Launched an organic social media campaign encouraging the audience to leave reviews on Google.

The Results

  1. From January 1 to August 15, 2023, there was a 29% increase in Google reviews compared to the same period in 2022.
  2. The overall star rating increased by 5.1% for reviews received from January 1 to August 15, 2023, compared to reviews received from January 1 to August 15, 2022.