More tours. More move-ins. More momentum.
At Canopy & Vine, we specialize in senior living sales support that meets the moment. As lead volumes grow and family expectations shift, many communities struggle to keep up. That’s why we created a solution: our Sales Concierge service, built specifically for the needs of senior living communities.
But this isn’t just a call center. It’s a full-service, human-first lead engagement strategy that delivers real results.
We’ve built a lead engagement engine that handles all inbound and outbound inquiries – phone calls, form fills, event RSVPs and more. And we don’t just support new prospects – we help re-engage aging leads too. Our result? More meaningful connections, faster response times and significantly improved conversion rates.
Why Your Senior Living Community Needs a Sales Concierge
In senior living marketing, timing is everything. Whether it’s a form fill or a phone call, families reaching out are often in emotional, urgent decision-making stages. A missed call or delayed reply can mean a missed move-in – and a lost opportunity to build trust.
Many of our clients are juggling team management, CRM data, tours, events and more – and senior living leads fall through the cracks. That’s where we come in.
What Our Sales Concierge Service Delivers
Our concierge team integrates seamlessly with your operations team, adopting your brand voice and working toward your specific goals. Here’s how our sales enablement solution works:
- Full coverage, 7 days a week: We respond to all inbound lead inquiries 10 hours a day – every day – so no lead goes unanswered
- Empathetic, trained sales professionals: This is more than appointment scheduling – it’s empathetic dialogue that builds relationships and trust
- Tour and appointment booking: Our team books senior living tours and consultations in real time, reducing friction in the funnel
- Intelligent lead handoff: We collect key details and smoothly transition leads to your on-site team with full context
- Event RSVP management: Maximize attendance and follow-up with full event and RSVP support from start to finish
- Lead re-engagement: We proactively re-engage aging prospects, bringing cold leads back into the sales cycle
Real Results: More Conversions, Faster
Here’s how our lead conversion service impacts your bottom line:
These metrics are proof that our senior living sales concierge service works.
Why Sales Enablement Matters in Senior Living
Your team should be focused on what they do best: building relationships, conducting tours and guiding families through the decision process. Let us handle the lead follow-up service and 24/7 inquiry response.
Our concierge service evolves with your needs – whether that’s custom scripting, schedule adjustments or integrated lead management systems.
Designed to Convert. Built to Support.
We’re not just answering phones. We’re redefining what it means to deliver conversion support for senior living. With Canopy & Vine, you gain more than support – you gain momentum.
Turn complexity into clarity. Turn inquiries into move-ins.
Contact us today for a personalized consultation!